Terms of service

DELIVERY

The estimated delivery time is provided by the Post Office and is the responsibility of the customer. It is up to the customer to choose the type of delivery they prefer, which may vary according to the location and type of shipping chosen (PAC or SEDEX), when filling in the postal code of their address.

The delivery time starts 48 hours after payment confirmation.

Joanne is not responsible for incorrect data entered by the customer in their registration.

IMAGE QUALITY

We work to ensure that the photos presented on our website accurately represent our products. However, it is not possible to guarantee the accuracy of the colors and fabrics viewed by the customer, since each device has its own specific resolutions, which may affect the quality of the image, sharpness and colors.

PRIVACY POLICY

All information provided through this website will remain completely confidential, thus ensuring the user's privacy.